Last reviewed: 21 September 2026
Our commitment
Cloud9 RP aims to provide an inclusive website and works towards the Web Content Accessibility Guidelines (WCAG) 2.2 level AA. This is a community website rather than a UK public-sector service, but we use the standard as a practical benchmark.
What you should be able to do
- Navigate the main website using a keyboard.
- Zoom and enlarge text without losing essential content.
- Use meaningful headings, labels, link text, and alternative text.
- Read content with sufficient colour contrast across supported pages.
- Use the site on mobile, tablet, and desktop screens.
Current status
The site has not yet completed a full independent WCAG audit, so we do not claim full compliance. We are continuing to review keyboard behaviour, colour contrast, form errors, focus visibility, and content supplied by third-party services.
Known limitations
- Discord authentication and linked third-party pages are outside our direct control and may have their own accessibility limitations.
- Some highly visual game and promotional imagery may not communicate every decorative detail to screen-reader users.
- The whitelist application depends on JavaScript and Discord authentication.
Need help or another format?
If you cannot access part of this website or need information in another format, contact the Cloud9 RP team through our official Discord server. Tell us which page or feature caused difficulty and what technology you were using. We will make reasonable efforts to help.
Reporting an accessibility problem
We welcome feedback. Please report the page, the issue, and your preferred way for us to respond through Discord. We will review reports and prioritise fixes that block access to important information or the application process.
How we prepared this statement
This statement was prepared through an internal review of the site’s structure and content. It will be updated as testing and improvements continue.